FAQ

Choosing, ordering, and enjoying your sets

How do I choose my size?

Sizes vary by model. The Sage Green, Black, and Caramel sets are available in S, M, L, XL, and XXL. The new Pleated Caramel and Patterned Emerald Green models are available in M, L, XL, and XXL. Consult our size guide and compare your chest, waist, and height measurements. If you are unsure, write to us before ordering.

How do I choose my child's size?

The Sage Green, Black, and Caramel sets come in ages 5–6, 7–8, 9–10, 11–12, and 13–14. The new Pleated Caramel and Patterned Emerald Green models also offer 3–4 and 15–16 for boys and girls. Ages are guidelines: your child's body shape and measurements remain essential.

Are the clothes available immediately?

Available sizes and stock quantities are listed on each product page. An out-of-stock size cannot be added to the cart. The two new items announced for late October 2026 are not yet available for order; the date remains subject to stock receipt.

What are the delivery times and shipping costs?

Standard delivery costs $9.95 CAD and is free on orders of $399 CAD or more after discounts and before taxes. Processing generally takes 1 to 3 business days, and standard delivery takes approximately 3 to 9 business days. Available options are confirmed at checkout based on your address. See our Shipping and Returns page.

Do you deliver everywhere in Canada?

We offer delivery within Canada. Options available for your address are confirmed at checkout.

What is your return policy?

See our Shipping and Returns page. Contact us before returning an item to receive instructions specific to your order.

How do I care for the clothing?

Follow the instructions on your garment label. For the exact composition or advice before purchasing, contact our team.

Can I order multiple sizes?

Yes. On the model's product page, choose the outfit or size for the first person and the quantity, then add it to the cart. Repeat for each family member. Then, verify all sizes and quantities in your cart before proceeding to checkout.

Can I buy an outfit for my whole family?

Yes. Our collections offer coordinated outfits for adults and children. Each outfit is sold individually. Prices depend on the model and the outfit chosen: they start at $99.99 CAD for adults and $74.99 CAD for children, before taxes. For new models, select Men, Women, Boy, or Girl along with the size to display the exact price.